Aren't those
big companies innovating? Look at the World’s 50 Most Innovative Companies 2012,
Apple, Google, Facebook, Amazon, Microsoft are all on the list. Rather than
saying “Why big companies can’t innovate?” I would more agree with saying “Why
innovations in big companies are more obstructed?”
As is
mentioned in the article, profit-chasing developing structure is one essential
reason that driven innovations away from big companies. Nevertheless, this
could not be the only consideration.
1.
Brand
Influence and Reputation
On one
hand, big companies can’t afford risk from failure innovation the same as
startup companies. Competitors are eyeing looked at them; market consumers are
getting restrict toward products and service, brand reputation can be easily
vilified.
Let’s take
a look at the OS industry. Microsoft is launching Win8 in the next couple
weeks, which might be another milestone in Microsoft history, and also a
rebirth signal for Microsoft. Microsoft bets that users are willing to have all
the way operating system to interact between their phones, tablets, and desktops.
If Microsoft can win this gamble, Microsoft will expand his advantage in PC
market, encourage App development, and promote other PC manufacturers to
develop top-quality hardware for Win 8, as a punch to compete with Apple.
However, if Win8 can’t really win users’ love, it would be a heavy blow to
Microsoft, because users are already been picky complaining about the existing
Windows releases. They can’t bear Microsoft innovate out another trouble for
them.
Conversely,
startups would not have to worry about this problem. A group of entrepreneurs
sharing the same ambition has much less influence on the market at infancy, and
market hold relatively tolerant and patient attitude towards startups as well.
2.
Organization
Settings
Big
companies have jumbled hierarchy to deal with large-scale of businesses and internal
resources. Implementation of an innovative project may involve more than a
dozen different departments to collaborate. Not only costs but also resources
spent can be incredible. Thus, seemingly reasonable organization settings
within big companies stifle flexibility, imprison enthusiasm and courageous, and
prolong reaction time towards innovation and new trends. On the contrary, small
companies have much smaller size of core team members, directing efficiency and
take less reaction time before executive an innovation project, which implying higher
probability of successful innovations.
3.
Game
between Interest Groups & Power of Top Decision-makers
Power boundaries for top decision-makers
have great impact on the innovation culture of big companies. Once successfully
launching an industry-leading product, some top leaders would more incline to
focus on the maintenance of this product, to preserve its monopoly position in
the market, until another new product break this monopoly. Some veteran leaders
focus on profit when developing business. Others control too much of internal
resources with strong authority on the development of the companies. We
can see that many big companies are facing this kind of
conflicts and dilemmas.
This reminds me an article talking
about Samsung's R&D culture, "Designers
have lots of unique and creative ideas, but these have to be loved by the top
decision-makers. The problem was, because they were so fascinated by the Apple
design, these ideas weren't really satisfactory to please the top level,"
said a Samsung designer. "I think elsewhere top
managers respect their chief designer's decision, but at Samsung, they overrule
designers and have the final say about what design we go with. That limits our
capability. To be better than a good fast follower, Samsung needs a more
horizontal culture and to empower designers."
This top-to-bottom
cooperate environment is really not conducive to innovation. Some big companies
have already realized this problem and are trying to solve their companies. The
new Yahoo! CEO Marissa
Mayer announced her new Strategy and Vision to survive Yahoo!
that streamline process, reduce bureaucracy, and eliminate obstacles to progress
the corporate culture and work environment would be a huge part of her plan.
4. Innovation Responsibility
Many
entrepreneurs dedicate themselves days and nights on their ideas with great motivation.
Compared with small companies, large companies usually innovative without financial
troubles, innovation team members do not have to afford revenue/loss themselves,
leading responsibility.
I am so impressed by your well organized statements to address why big companies can't innovate, Yan! I think these four reasons are all important and if they fail to change or refuse to do so, they will lose the competition in a long-run.
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